South Korea police raid e-commerce firm
South Korea police raid e-commerce firm
South Korean police have raided e-commerce giant Coupang’s headquarters, seizing documents and interviewing employees as part of an investigation into unfair trade practices.
Why did South Korean police raid Coupang?
Coupang has been facing increasing scrutiny over its business practices in recent months. The company was accused of engaging in aggressive marketing tactics, such as offering misleading discounts that led to consumer complaints and regulatory inquiries from the Korea Fair Trade Commission (KFTC). In addition to these allegations, there have also been concerns about labor rights violations at Coupang warehouses operated by subcontractors which resulted in worker deaths due to excessive overtime workloads and unsafe conditions.
What is Coupang's most popular online shopping platform?
Coupang’s most popular online shopping platform is its daily deals site called “Coupang Deals” where shoppers can find discounts on products ranging from electronics, clothing items, cosmetics etc.. The company also operates a grocery delivery service called “Minimarket” which allows customers to order groceries for next day deliveries at their doorstep without having to leave home.
Did payment details get exposed?
Payment information was not compromised during this incident according to Coupang officials who claim that only customer names were leaked but no financial data was compromised.
Who was responsible for the data leak at Coupang?
The exact cause of the breach remains unclear however CTO Oh Seung-woo resigned after an investigation into how personal data was leaked from its website last month. It's believed that hackers gained access through vulnerabilities within third-party software used by Coupang rather than an internal hack perpetrated by employees themselves.
What is the class action lawsuit in the United States about?
In addition to regulatory scrutiny in South Korea; Coupang faces a proposed nationwide class action lawsuit filed earlier this year alleging violations of US consumer protection laws such as false advertising and unfair competition claims. This case was initially brought forth against Amazon but subsequently amended when it became known that similar marketing tactics were employed by other large e-commerce platforms including Walmart and Target